Privacy Policy

Last Updated: 20th of September

At NUR, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.nur-scents.com, place an order, or interact with us on social media.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, order details.

  • Payment Information: Card details or payment confirmations (processed securely via third-party payment providers, we do not store card details).

  • Technical Information: IP address, browser type, device details, and usage data when you browse our website.

  • Communications: Messages sent via WhatsApp, Messenger, Instagram DM, email, or contact forms.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders.

  • Communicating with you about orders, returns, or inquiries.

  • Providing customer support.

  • Sending promotions, updates, or offers (only if you consent).

  • Improving our website, products, and services.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Shipping & Courier Companies: To deliver your order.

  • Payment Service Providers: To process secure transactions.

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies & Tracking

  • Our website uses cookies to improve user experience and analyze site performance.

  • You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

  • We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

  • Payment information is encrypted and processed through trusted third-party payment providers.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal data.

  • Opt-out of marketing communications at any time.

7. Data Retention

We keep your personal data only as long as necessary for order processing, legal obligations, or improving our services.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:
📧 nurperfumeseg@gmail.com